How long does shipping take?

All Magnet Mount packages are shipped from Los Angeles, California, and delivery times will vary based on your proximity to the city. Typical shipping windows are:

United States: 3-5 business days*

International shipping: 10-15 business days

*P.S. This doesn’t include the normal 24-48 hours of warehouse processing time.

*P.S.S Due to the high volume, our current warehouse processing time is 1-10 business days, depending on the item you ordered

What shipping carrier do you use?

All orders are shipped via USPS.

Where do you ship from?

Our fufillment center is located in Los Angeles, California.

How can I track my order?

You can track your order here

My package is missing! What should I do!

Still haven’t received your order even though your order status says “delivered”? Try checking with your neighbors first to make sure the package didn’t get delivered to their house instead. Sometime, mail carriers leave packages at nearby doors by mistake (oops!).

If your order has still not shown up please contact our support team so we can verify you used the correct address at checkout.

We also recommend contacting our local USPS and filing a claim with them!

Top 5 Questions
How fast is shipping?

Shipping takes 2-3 business days to leave facility, then another 2-3 days to arrive. Mostly it only takes 3-5 business days all together.

Products are shipped from our facility in Los Angelas.

Are the magnets strong enough to hold my phone?

Yes, even over speed bumps. Unless your phone case is too think or you have a very large phone, then you need to put the magnet on the outside of your case instead.

Are the magnets bad for my phone?

No, our magnets are specifically designed to be safe for your phone.

What payment methods do you use?

All major credit cards, PayPal, Amazon Pay, Apple Pay, Google Pay.

Should I buy more than one?

Yes, most of our customers buy 2 or 3... One for each car, and one for their loved ones.

Also many of our customers buy up to 5 so they can use them all over the house. The kitchen, beside the bed, TV room, and even the washroom.

Plus, you can prop your phone up perfect on any table so you can watch Youtube, talk to your friends on Facetime, or anything else you want.

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